Returns Policy

If you are returning your item due to you not wishing to keep the item or it has been ordered incorrectly you will be liable for the return shipment costs. As such we would recommend that all items are returned on a recorded and insured service as SJS Lighting are not liable for any damage to items returned by customers via a carrier or postage service. If an item is received back to us damaged we will make you aware upon receipt so you can process a damage claim with your carrier. A Returns Authorisation number and completed returns form are still required. Customers have 14 days to return any goods, any items returned outside of the statutory 14 day period will be subject to a restocking fee